Terms of Use

1. Scope of Terms

These Terms & Conditions govern your use of the SkeBuy website (www.skebuy.com) and the purchase of products through our online store. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to make a purchase on this website. If you are under 18, you may only use this website with the involvement and consent of a parent or legal guardian.

These terms constitute a binding agreement between Ruiju Home Appliance Trading Limited ("we", "us", "our"), a company registered in Hong Kong, and you, the customer ("you", "your").

2. Products & Services

SkeBuy sells a wide range of products and accessories through our online store. We strive to provide accurate descriptions, high-quality images, and detailed specifications for every product we offer.

Please note that product images are for illustrative purposes only. Due to differences in screen displays, lighting, and photography, actual colors and textures may vary slightly from what you see on your device.

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time and to limit the quantity of any item that may be purchased.

3. Pricing & Payment

All prices displayed on our website are in United States Dollars (USD) and include applicable sales tax unless otherwise stated.

Shipping costs are calculated at checkout based on your delivery destination and the shipping method you select. Free shipping is available on orders over $99.

We accept the following payment methods:

• Visa
• MasterCard
• PayPal
• Apple Pay
• Google Pay

Payment is charged at the time of order placement. By submitting your payment information, you authorize us to charge the total order amount to your chosen payment method.

In the event of a pricing error, we reserve the right to correct the error and cancel any orders placed at the incorrect price. If your payment has already been processed, we will issue a full refund.

4. Ordering Process

Placing an order on our website constitutes an offer to purchase the selected products under these Terms & Conditions. All orders are subject to acceptance and availability.

A binding contract is formed only when we send you an order confirmation email. This email will include your order number, a summary of items purchased, and the total amount charged.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. You will receive a notification via email if your order is cancelled, and any payment already processed will be refunded in full.

5. Complaints & Warranty

If you are not satisfied with your purchase or believe a product is defective, please contact our customer support team at cs@skebuy.com to file a complaint. We aim to respond to all inquiries within 48 hours.

All products sold on SkeBuy are warranted against defects in materials and workmanship for a period of 30 days from the date of delivery. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

Your statutory consumer rights for defective or non-compliant goods are fully protected under applicable law. If a product is found to be defective or non-compliant, you are entitled to one of the following resolution options:

• Repair of the defective product
• Replacement with an identical or equivalent product
• Full or partial refund

6. User Obligations

When using our website and placing orders, you agree to:

• Provide accurate, current, and complete personal and payment information
• Maintain and promptly update your account information as needed
• Use the website for lawful purposes only and in compliance with all applicable laws and regulations

The following activities are strictly prohibited:

• Unauthorized use of the website or any related systems
• Fraud, including the use of stolen or unauthorized payment methods
• Abuse of promotions, discount codes, or referral programs
• Any interference with the proper functioning of the website, including the introduction of malicious code or attempts to gain unauthorized access

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these obligations.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, audio clips, video content, data compilations, software, and page layout, is the property of Ruiju Home Appliance Trading Limited and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, publish, transmit, create derivative works from, sell, or exploit any content from this website without our prior written consent.

All trademarks, service marks, brand names, and logos displayed on this website are the registered and unregistered trademarks of Ruiju Home Appliance Trading Limited or its licensors. Nothing on this website should be construed as granting any license or right to use any trademark without our express written permission.

8. Liability & Force Majeure

To the maximum extent permitted by applicable law, Ruiju Home Appliance Trading Limited and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or the purchase of products.

Our total liability for any claim arising from these terms or your use of the website shall not exceed the amount you paid for the product(s) in question.

We shall not be held liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, epidemics, government actions, labor disputes, supply chain disruptions, power outages, or internet service failures (collectively, "Force Majeure Events"). In such cases, our obligations under these terms will be suspended for the duration of the event.

9. Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong. By using this website, you consent to the personal jurisdiction of these courts.

Before initiating formal legal proceedings, we encourage you to contact us at cs@skebuy.com so that we can attempt to resolve the matter informally. Alternative dispute resolution options, including mediation and arbitration, may also be available and are encouraged as a first step.

10. Data Protection

Your personal data is collected, processed, and stored in accordance with our Privacy Policy. We are committed to protecting your privacy and handling your data responsibly.

For detailed information on what personal data we collect, how we use it, how long we retain it, and your rights regarding your personal data, please refer to our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated revision date at the top.

It is your responsibility to review these terms periodically. Your continued use of the website following the posting of any changes constitutes your acceptance of the updated terms.

If you do not agree with any part of these terms or any future amendments, you must discontinue use of the website immediately.

If you have any questions about these Terms & Conditions, please contact us at cs@skebuy.com.